1. Who We Are

GBP Nerds is a service operated by Lampwork Software, LLC, headquartered in Arkansas, USA. We specialize in Google Business Profile reinstatement, optimization, and reputation management services.

2. Information We Collect

A. Information You Provide Directly

  • Full name, email address, phone number

  • Business name, address, and other Google Business Profile data

  • Payment and billing information (processed securely via third-party gateways)

  • Support inquiries and messages

  • Reviews, testimonials, or survey responses

B. Information Collected Automatically

  • IP address and geolocation

  • Device type, OS, and browser information

  • Pages visited and time spent

  • Referral source (how you found us)

  • Cookies and pixel data for analytics and remarketing

3. How We Use Your Information

We use the data we collect to:

  • Provide and manage GBP reinstatement and optimization services

  • Communicate with you regarding your account, inquiries, or support tickets

  • Improve and personalize your experience on our website

  • Detect and prevent fraud or abuse

  • Send promotional content (only with your consent)

  • Maintain business records for compliance and auditing

4. Legal Bases for Processing (GDPR Compliance)

If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the type of data and the context in which we collect it. We process your data:

  • To fulfill a contract (e.g., delivering services you request)

  • With your consent (e.g., for marketing)

  • To comply with legal obligations

  • For legitimate interests, such as improving our services or preventing fraud

5. How We Share Your Information

We do not sell or rent your personal data. We may share your data with:

  • Trusted vendors who help us operate our platform (hosting, analytics, support tools, etc.)

  • Payment processors for secure transaction handling

  • CRM and email platforms to manage communication

  • Legal entities if required by law, subpoena, or court order

  • Successor entities, in the event of a merger, acquisition, or sale of all or part of our assets

All third parties are contractually obligated to keep your data secure and use it only for specified purposes.

6. Data Transfers

We operate primarily in the United States. If you access our services from outside the U.S., be aware that your information may be transferred to, stored, and processed in the U.S. and other countries where we or our service providers operate.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent at any time (where applicable)

  • Object to or restrict certain processing activities

  • Lodge a complaint with your local data protection authority

To make a data request, email us at [Insert Email Address].

8. Retention of Data

We retain your personal information only as long as needed to:

  • Provide services

  • Comply with legal, tax, or accounting obligations

  • Resolve disputes or enforce agreements

After that, data is securely deleted or anonymized.

9. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to enhance your browsing experience and collect usage data. You can control cookie preferences through your browser settings or use tools like Global Privacy Control.

For more info, see our [Cookie Policy] (if separate).

10. Children’s Privacy

Our services are not intended for anyone under 18 years old. We do not knowingly collect data from children. If you believe a child has provided us with personal information, contact us immediately to have it deleted.

11. Security

We use reasonable physical, technical, and administrative safeguards to protect your data. This includes:

  • HTTPS encryption

  • Secure databases

  • Role-based access controls

  • Regular third-party security audits

No system is 100% secure, but we work hard to protect your data.

12. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those external sites. Please review their policies before providing personal information.

13. Changes to This Policy

We may update this policy from time to time. When we do, we’ll update the “Effective Date” above. Your continued use of our services means you accept the updated policy.

14. Contact Us

For questions about this Privacy Policy or our data practices, contact us:

Lampwork Software, LLC
Email: [email protected]
Website: https://www.gbpnerds.com